True Food Kitchen (July 2021 - Present)

Recruiting Manager - Kansas City, MO - (Corporate Office - Phoenix, AZ)

Cedar Fair: Worlds of Fun/Oceans of Fun (November 2019 - July 2021)

Recruiting Manager - Kansas City, MO

  • Recruiting Manager for Worlds of Fun/Oceans of Fun in Kansas City, MO. Oversee the recruitment team and all full-cycle recruiting/hiring efforts for up to 3,000 hires per year for 300+ Full-time and Part-time positions for 14 different departments

  • Lead and Manage a team including 10+ Recruiter/HR Assistants and 1 Operations Supervisor

  • Train and manage hiring team's Full Cycle Recruitment (Identifying Talent Gap, Sourcing, Screening, Selecting, Hiring, On-boarding, Training, Retention)

  • Create, develop, & maintain staffing strategies with manager/director level employees for all park departments including (Admissions, Aquatics, Entertainment, Finance, Foods, Sales, Merchandise, Marketing, Human Resources, Maintenance, Park Services, Rides, Games, Hospitality, Safety & Security)

  • Create and manage recruitment marketing plan (Position promotion, Social Media, 3rd party vendors, Local and regional marketing (Radio, TV, Grassroots, viral), Career Fairs, Direct Mail, etc.) Budget & Manage Recruitment Marketing plan quarterly and yearly

  • Create and Modify Procedures: Analyze what works and what doesn’t, Critically evaluate current recruiting procedures and modify them accordingly. And, if necessary, design brand new procedures and oversee their implementation.

  • Monitor Metrics: Keep track of company’s recruitment metrics, such as time-to-hire, external candidate flow/location and cost-per-hire, etc. Also known as key performance indicators (KPIs), these metrics make it easier to see where problems lie and address them quickly. Reporting sent out on a daily, weekly, monthly, and quarterly basis.

  • Build the Network / Talent Development: Network with other employers and employees within the same industry by attending conferences, community outreach events, job fairs, seminars, etc.

  • Forecast and Plan: Coordinate with department heads in order to anticipate future hiring needs. Providing ample time to plan for those needs and to develop a recruitment strategy in advance

Raising Cane’s (March 2019 - November 2019)

Area Leader of Recruiting - Kansas City, MO - Corporate Office (Dallas, TX)

  • Currently oversee the Talent Acquisition/ Recruitment duties for the Kansas City and St. Louis restaurant markets for Raising Canes.

  • Strategic Planning: Calibrate with internal stakeholders to ensure alignment with company vision and goals and create comprehensive plans and strategies for sourcing internal and external talent

  • Direct Source Talent: Responsible for attracting and sourcing both internal and external candidates to create a talent pipeline to coincide with the organization’s growth strategy

  • Manage Incoming Talent: Evaluate incoming applications and identify management talent that aligns with the organization’s model and culture

  • Manage Interview Process: Conducts 1st Interviews, responsible for candidate travel logistics and works with hiring managers to ensure candidates advance through the process according to standards set forth by the organization

  • Maintains Accurate Reporting: Completes status reports on areas of responsibility, as well as any additional plans, projects and strategies that are made available to key stakeholders within the organization. Maintains financial responsibility to the organization

  • Manages Onboarding Process: Responsible for reviewing all background checks and ensuring accuracy of all new hire paperwork as well as orientating and onboarding all Restaurant Support Office new hires

  • Support Operations Staffing: Coach Operators on proper sourcing, interviewing and onboarding techniques to maintain consistency in the Crewmember Recruiting process

  • Attend Hiring Functions: Develops partner relationships with team, associations, colleges and universities to drive candidate flow through attendance at hiring functions

  • Presentation Facilitation: Facilitate and present data to key stakeholders on behalf of Recruiting Team

  • Maintains Legal Compliance: Certifies that recruiting and employment actions are in compliance with government regulations and organizational policies and procedures

Inspire Brands (Arby’s, Sonic, Rusty Taco, Buffalo Wild Wings) (October 2018 - March 2019

Talent Acquisition Adviser - Kansas City, MO - Corporate Office (Atlanta, GA)

  • Daily Focus: 
    1. External Salaried Hiring
    2. District Manager training, validation, and support
    3. Proactive sourcing strategy / Funnel Metrics / Staffing plan project builds
    4. Candidate Full Life-Cycle Recruitment
    5. Critical region support

  • Currently, I am the salaried manager recruiter for all corporate owned Buffalo Wild Wings in the Northeast (Locations (60+) include Ontario, CA / Pennsylvania / New York / New Jersey / Connecticut / Massachusetts / Rhode Island). Along with 70+ Arby's in the Northeast. And corporate owned Rusty Taco's ( Locations 10+) include Colorado and Texas) . Supporting 19 district managers with Inspire Brands.

  • Responsible for managing the full life cycle recruiting process for corporate restaurant management positions regionally, supporting multiple levels through effective strategic sourcing and candidate selection

  • Provide and drive field leadership acquisition across regional territory while managing critical timelines to support new restaurant openings (NRO's), franchise acquisitions, and ongoing requisition management

  • Partner closely with operations, L&D and talent management constituents to support internal and external talent pipe-lining and bench strength

  • Responsible for full life-cycle of recruiting including sourcing, conducting phone interviews, coordinating interview schedules, presenting qualified candidates, reviewing pre-employment test results and background checks, conducting reference checks, and sending offer/rejection letters.

  • Lead initiatives for process improvement, innovative solutions and recruiting strategies to ensure we provide a diverse slate of candidates for all positions throughout the enterprise.

  • Document all hiring activity within ATS system, using guidelines and defined processes to manage applicant and candidate activity.

  • Serve as partner meeting with assigned Directors of Operations and Regional Managers to accurately manage and report new hire data and recruiting metrics on a regular basis. 

Chipotle Mexican Grill (October 2017 - October 2018)

Recruiting Strategist - Kansas City, MO - Corporate Office (Denver, CO)

  • Daily Focus

    • 1. External Salaried Hiring – Active Sourcing
      2. Field Leader Training, Validation, and Support
      3. Critical Restaurant Support
      4. New Restaurant Opening - Support and staffing plan project builds
      5. Community Partnerships & Employment Branding

  • Work closely with Multi-Unit Managers in restaurants to find and hire outstanding applicants by identifying effective recruiting sources. Provide training to ensure that General Managers, Restaurateurs, and Team Leaders are experts at interviewing, selecting and training top performers.

  • Promote positive community relations and develop contacts to attract outstanding candidates to Chipotle. Coordinate and run external job fairs, open houses, and community-based recruiting events.

  • Work with the New Restaurant Opening team to source, interview, and select outstanding and high potential employees for new restaurant openings. Promote Chipotle employment brand in new markets via grassroots recruiting, community partnerships and social media hiring events.

  • Deliver training to new restaurant managers on Applicant Tracking Software and share strategies for effective system management.

  • Operating within the the Mid-West/East recruiting for 100+ restaurants in 8 states including (Missouri, Iowa, Kansas, Oklahoma, Arkansas, Mississippi, Tennesse, & western Illinois).

Literacy KC (July 2017 - September 2017)

Marketing Communications VISTA - Kansas City, MO

  • Goal of Project: Increase the visibility and capacity of Literacy KC through the implementation of marketing/communications strategy that includes all manners of media and results in a more engaged and broader constituency, based on the activities to date of Marketing Committee and hired design team. Assisting to serve the 225,000 adults in the Kansas City are that function at the lowest literacy level.

  • Objective: Building a sustainable social media library and implementation of a posting schedule to increase efficiency of staff while simultaneously maintaining an online presence that increase awareness of the organization.

  • Partnership: Literacy KC Impact Initiative & AmeriCorps VISTA program

  • Primary Focus Area: Capacity Building

  • Daily Duties:

    • Set up Meetedgar software for library maintenance and scheduling of social media posts

    • Review prior blog posts, email, direct mailings, tweets and Facebook posts to locate content for the library

    • Repurpose prior content to highlight the human elements and success of students/staff to create a consistent tone to the company's social media presence

    • Shoot, edit, and publish human interest video stories of staff, donors, and students

    • Schedule and record podcasts with students, staff, donors, and volunteers

    • Set up Literacy KC free podomatic account to provide the technological form to distribute interviews in an accessible way

    • Research and execute marketing strategies to promote organization through radio, tv, online, girl, publci domain, and transportation systems

    • Document work and collaboration done by the organization through partner sites

    • Development of a plan to achieve Literacy KC representation at each class site including but not limited to: physical signage to be placed on site, flyers/brochures, information packets & coverage of Literacy KC on partner websites/social media accounts

    • Identify opportunities to increase brand awareness

    • Assist in creating a comprehensive budget for all marketing and communications activities

Catholic Health Initiatives (September 2015 - July 2017)

Talent Acquisition Specialist - Omaha, NE

  • Recruit cardiovascular, radiology, diagnostics, emergency department, and trauma service lines for hospitals in the Omaha metropolitan, greater Nebraska, and southwest Iowa areas

  • Positions include but are not limited to RN Supervisors, RN's, Paramedics, CNA's, Med Techs, Techs, and Supervisors

  • Attend career fairs, nursing associations, and community leadership events to promote the CHI brand and build a proactive recruitment pipeline

  • Utilizes well established and cutting edge sourcing techniques to generate qualified, diverse candidate pools

  • Lead improvements to acquire new talent by initiating high quality, cost efficient alternative staffing strategies

  • Proactive recruitment utilizing LinkedIn, CareerBuilder, University career forums, & public domain posting sites

  • Train both clinical and non-clinical staff on CRM tracking systems

  • Monitor recruitment metrics and develop action plan to improve diagnostics, when needed

  • Source both active and passive candidates by searching job boards and social networking sites, making cold calls, completing internet research, designing and posting job ads on applicable websites, utilizing candidate lists, actively re-recruiting, and networking

  • Proactively and strategically develops workforce pipeline for hard to fill positions by cultivating relationships and networking with local organizations, universities, and other candidate pools in order to increase the profile of CHI Health in the community

  • Manage, lead, and schedule University recruitment "Lunch & Learn" speaking engagements to promote CHI career opportunities

  • Works closely with the manager to fully understand the requirements of the position and the profile of the top candidate for the position to ensure that only the most qualified candidates are presented

  • Collaborates with stakeholders to identify candidates who possess position specific qualifications and values consistent with CHI Health culture, mission and values

  • Facilitates a seamless on-boarding experience for new hire and hiring manager

  • Orient new hires to CHI Health mission, vision, commitments, legacy, and strategic objectives

Medix (September 2014 - September 2015)                   

Healthcare Recruiter - Kansas City, MO               

  • Identify qualified candidates through a number of creative outlets (i.e. job boards, networking groups, social media, etc.)

  • Candidate pool and open requisitions included (rn’s, lpn’s, case managers, revenue cycle talent (coders, billers, payment posters, collections), front/back office, x-ray technicians, patient call center representatives, pharmacists, pharm tech’s, data entry, lap technicians, and care technicians)

  • Screen and assess candidates through phone screening, interviewing, skills testing, drug/background screening and conducting reference checks

  • Managing the maintenance of current contractors on staff by ensuring excellent attendance, resolving any issues that arise and ensuring employee and client satisfaction

  • Obtain and generate leads and set meetings with prospective clients, attend meetings in hopes of generating future business

  • Assist with the management of client accounts by attending/shadowing meetings, sending correspondence and/or communicating with clients and resolving any issues

  • Consistently meet and exceed weekly and quarterly quotas

  • Acting member of the office's social chair

  • Consistently meet and exceed weekly and quarterly quotas (i.e. contacts, leads, starts, recruiter quality)

National Balloon Museum (January 2014 - May 2014)

IMC Internship - Indianola, IA

  • Created online marketing campaign and promotional videos

  • Handle day to day operations and tasks of the museum

  • Created social media campaigns to increase number of visitors to both website and brick & mortar location

  • Tracked social media metrics utilizing both Google & Twitter

  • Recorded inventory and classified museum artifacts

  • Monitored S.T.E.M / S.T.E.A.M Education program partnership with the Indianola public school district

  • Partnered with the Indianola Chamber of Commerce for non-profit fundraising and events

Kingdom Hoops International (April 2013 - May 2014)

Site Director - Ankeny, IA

  • Managed multiple court sites for nationally recognized AAU team/ non-profit organization

  • Oversight of tournament, event, and practice locations

  • Staffed tournament volunteers/employees

  • Pay officials/scorekeepers

  • Record/report scores while ensuring validity

  • Ensure customer satisfaction/deal with upset customers on case-by-case basis

  • Set-up/clean-up of gym areas

  • Ensure safe playing environment

  • Management of concessions area

KSTM Radio (January 2013 - May 2014)                           

On-Air Talent - Indianola, IA

  • Hosted, managed, developed, marketed own radio show “Austin In The Afternoon” on Simpson-powered radio station, 88.9 The Storm

  • Management of live-air, streaming, podcast, downloadable content

  • Tracked social media and listener metrics (listeners rose from 250 to 1000+ in less than a year)

  • Learned to operate soundboard and recording technology

  • Abide with FCC regulations

  • Outreach to both local and national audiance

  • Engaged in social media to market show

  • Primary sound editor for music, interviews, and promos